FREQUENTLY ASKED QUESTIONS
We provide professional makeup services, expert hair and wig styling, frontal and closure installations, high-quality wigs and hair extensions, and a curated collection of Arabian perfumes.
You can book your appointment directly through our website, via Instagram DM, or by contacting us at via email. We recommend booking in advance, especially for special events.
Yes, we offer mobile services for makeup and hair installation depending on your location and our availability. Additional travel fees may apply.
Our wigs are made with premium-quality hair, offering a natural look, long-lasting wear, and minimal shedding. Each unit is carefully constructed to ensure comfort, durability, and style flexibility.
Yes. We offer custom wig options including color, cut, length, parting, and lace tinting. Customisations may require additional processing time.
Absolutely! We offer wig styling, revamping, and customization services — even if the unit wasn’t purchased from us.
Yes. We source our Arabian perfumes directly from trusted perfumers known for traditional techniques and high-quality ingredients. These are long-lasting scents that stand out.
Our Arabian perfumes typically last 7–12 hours or more on the skin, and even longer on clothing.
Many of our Arabian perfumes are beautifully unisex, featuring rich notes of oud, amber, musk, rose, and spice that appeal to all genders. If you need help choosing, we’re happy to recommend the perfect scent.
Yes, we offer nationwide shipping . Shipping costs and times will be calculated at checkout.
Due to the nature of our beauty and fragrance products, all sales are final. However, if you receive a damaged or incorrect item, please contact us within 48 hours and we’ll resolve it promptly.
Each unit comes with care instructions. We recommend gentle washing, minimal heat styling, and storing your wig properly on a mannequin or stand when not in use. For best results, book our maintenance services.
Yes, we offer customized packages for brides, bridal parties, and special events. Contact us directly to create a tailored beauty experience for your big day.
Processing times range from 1–3 business days for in-stock items. Custom or pre-order units may take longer. Shipping time depends on your location — you’ll receive tracking info once your order ships.
For select purchases, yes — we offer payment plans or instalments through Klarna, PayPal Pay Later, if available. Contact us to learn more.
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How to Place Order?
Placing an order is easy! Follow these steps:
Browse our product categories and select the items you wish to purchase.
Click on the product to view details and then click "Add to Cart."
Once you have added all desired items to your cart, click on the cart icon at the top right of the page.
Review your cart and click "Proceed to Checkout."
Enter your shipping information and choose your preferred shipping method.
Select a payment method and enter your payment details.
Review your order and click "Place Order" to complete the purchase. You will receive an email confirmation with your order details.
Our shipping typically takes 1-10 business days, depending on the product or services you have ordered. Expedited shipping options are available for faster delivery. We try to deliver as fast as possible.
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on Royal mail website.
You can contact us via email at beauty@360beautybrand.com, or through our online chat available on our website during business hours.
Yes, we offer discounts for bulk purchases. Please contact our sales team for more information.
Payments Methods
We accept major credit cards (Visa, MasterCard, American Express), Klarna, Clearpay, and Apple Pay. All payment are processed by our payment partner Stripe!
Exchanges & Returns
We offer a 7-day return policy on items that were delivered defective. Products must be in original condition and packaging. Please contact our customer service for return authorization.
To request a refund, contact our customer service team with your order details. Once approved, the refund will be processed to your original payment method within 5-7 business days. Find more information here.